Managed Services
Proactive Managed Services are designed to ensure a swift and effective response to all your requests, optimizing network uptime and performance keeping your infrastructure in good health.

Proactive Managed Service includes:
  • Project management for new service rollouts, moves, adds and changes
  • Enterprise application support
  • Security compliance with corporate IS standards
  • Database and operating system support
  • Proactive managing of all downtime risk by 24/7 monitoring and support
     
Proactive Data System provides 24/7 technical support for software and hardware products from certified frontline-support technicians. Our services can be adjusted according to local necessities and resources requirements and any unique situation in individual facilities. Phone and remote support is always available during regular business hours with callback guaranteed; full 24x7 coverage is also available. In Proactive Data Systems we understand your critical business requirements and provide you best of the world service experience. We perform remote diagnostics of your infrastructure and escalate your issue to the right support group within the technology manufacturer if repair or replacement is necessary. Our solutions quickly pay for themselves through increased uptime and enhanced IT performance.

You can directly get an access to our Helpdesk by logging a complaint on support@proactive.co.in and we will provide you with the best possible support within the timelines. Proactive support services also includes a timed escalation procedure in the event of a problem taking time to resolve.

Proactive helps Companies invest time and money to ensure that they choose the right solution to deliver benefits throughout the organization and to ensure that the business is successful.

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